Flexibilidade dos funcionários e qualidade do trabalho no setor manufatureiro nigeriano: um estudo de algumas indústrias selecionadas no sudoeste da Nigéria
DOI:
https://doi.org/10.18800/360gestion.202510.013Palavras-chave:
Fflexibilidade dos funcionários, Qualidade do trabalho, Versatilidade, Multitarefa, Tempo de resposta rápidoResumo
A complexidade do ambiente de trabalho contemporâneo obrigou as organizações a adotarem regimes de trabalho flexíveis para melhorar o desempenho e a satisfação dos funcionários. Assim, este artigo examina a implementação da flexibilidade dos funcionários e seu efeito na qualidade do trabalho. Especificamente, explora o impacto da versatilidade, multitarefa e tempo de resposta rápido na qualidade do trabalho. Foi empregado um projeto de pesquisa de levantamento, visando uma população de 1.621 funcionários de indústrias manufatureiras selecionadas no sudoeste da Nigéria. Uma amostra cientificamente determinada de 318 participantes foi selecionada e um questionário estruturado foi aplicado a eles. Os dados coletados foram analisados ????por meio de modelagem de equações estruturais de mínimos quadrados parciais (PLS-SEM). Os resultados revelam que a multitarefa exerce a influência mais forte na qualidade do trabalho, seguida pelo tempo de resposta rápido e pela versatilidade. O estudo conclui que a flexibilidade dos funcionários desempenha um papel crítico na melhoria da qualidade do trabalho no setor industrial nigeriano. É, portanto, fortemente recomendado que os gestores de indústrias transformadoras seleccionadas no Sudoeste da Nigéria priorizem a adopção de características-chave de flexibilidade – nomeadamente, tempo de resposta rápido, multitarefas e versatilidade – para alcançar uma elevada qualidade de trabalho.
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